Return policy
At FAB E-COMMERCE LTD, we believe in the quality of our products and your satisfaction is our utmost priority. If you find yourself needing to return an item, please review our return policy below:
Return Eligibility
- Products must be returned within 30 days of receipt.
- Items should be in their original condition, unused, and with all tags attached.
How to Initiate a Return
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Contact Us
Reach out to us at emmaatyourservice@gmail.com to initiate your return process. Please include your order number and a brief description of the reason for the return. -
Pack Your Item
Reseal the item securely in its original packaging, along with any accessories and documentation. -
Ship Your Return
Send the package to the following address:
FAB E-COMMERCE LTD
69 Bilsborrow Road,
Manchester,
Greater Manchester,
United Kingdom,
M14 7TH
Refund Process
Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Non-Returnable Items
Certain items are non-returnable, such as:
- Gift cards
- Downloadable software products
- Intimate or sanitary items
Exchanges
If you wish to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
If you have any questions regarding our return policy, please feel free to contact us.
Thank you for shopping with FAB E-COMMERCE LTD!